When you are happy - we are happy! If you are not completely satisfied with your purchase simply return it to us, unworn and unused, within 14 days for a full refund or replacement size.

Plastics Free Packaging

We currently ship domestically within the UK and Internationally to Canada, the USA, Australia, New Zealand. Gibraltar, Switzerland, Norway and Faroe Islands.  We have suspended sales to EU member states due to the introduction of new import rules on 12 December 2024. Hopefully this will all settle down in time. 

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For US residents orders under $800 do not attract import duty but you will responsible for local sales taxes where applicable. Many of our products can be purchased from our Etsy shop 'Ecosiyarns', http://Ecosiyarns.etsy.com where taxes and duties are calculated for you at the point of sale..
Our studio is in Cornwall UK and we ship from here domestically by first class post or Royal Mail Tracked on a low cost flat rate for orders under £70 and free over £70.  We use a courier service for larger items. For International orders we ship via Royal Mail International Standard and International Tracked services and again courier service for larger items.